Happy pets. Happy home.
Chosen with care..
Our story
Meet Diego, the reason we exist
Diego is my Tibetan Terrier. I adopted him as a tiny puppy during COVID, when the whole world had gone quiet, and he turned out to be the best thing that happened to me in those strange days.
He showed me what unconditional love really means. Scruffy hair and all, he changed my life.
So when it comes to what he eats from, sleeps on, plays with and walks in, I'm picky. Diego's Paws is built on that same habit: every product here is chosen the way I choose for him. If I wouldn't give it to Diego, it doesn't make it into the shop, whether it's for a dog or a cat.
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Frequently asked questions
Who is Diego?
Diego is my Tibetan Terrier and the heart of this shop. I adopted him as a puppy during COVID, and he showed me what unconditional love means. Every product here is picked the way I pick things for him: if it's not good enough for Diego, it's not in the shop.
How long does shipping take?
We ship across the EU and to the United States. Orders are processed within 1–2 business days and usually arrive within 2–5 business days. You'll get a tracking link by email as soon as your order ships.
How much does shipping cost?
Shipping is free on orders over $49. Below that, a flat rate of $3.95 applies. You'll see the exact cost at checkout before you pay.
Can I return an item?
Yes. You can return unused items in their original packaging within 14 days of delivery. To start a return, email info@diegospaws.com with your order number. If an item arrives damaged, faulty or wrong, return shipping is on us; otherwise the customer pays return shipping.
Which payment methods do you accept?
We accept PayPal, Visa and Mastercard. All payments go through Shopify's secure, encrypted checkout — we never see or store your card details.
How do I track my order?
As soon as your order ships, we'll email you a tracking link so you can follow it all the way to your door.
How can I contact you?
Email us at info@diegospaws.com and we'll get back to you within 24 hours, Monday to Friday.
Free delivery over $49
Delivered in 2–5 business days
14-day easy returns
Unused items in original packaging
Secure checkout
Picked by pet people
Hand-picked for dogs & cats